TERMINATORY SERVICES

Everybody agrees that customer service isn't what it used to be, and what a damned shame that is. But the problem seems to me that it is not quite dispassionate enough, and no more efficient than it was in the past.
Things have changed, the world is a different place.
We now have time for a personal touch.

All things considered, bugger the personal touch.

It simply delays things.


FRIENDLY AND EXPEDITIOUS DISPATCH


[SOURCE: https://www.youtube.com/watch?v=3WHSkbM9zAU.]


This is what happens when plain and simple execution becomes the purview of the Marketing Department. It's no longer just a job, but a commitment. And the trigger men are service providers, whose target audience will be asked for their feedback.

"On a scale of one to ten, please rate your demise."

With one being the lowest, and ten meaning it was truly excellent, the call centre did a damned fine job, and the on-site technicians were efficient, knowledgeable, unbearably polite, and super studly. Why, you would certainly call upon them first if you ever needed to get shot again.
But they did such a good job that doesn't seem likely.
And yes, you'll consider the burial plan.
Even though it's an extra.


This questionnaire is a recording, please listen to all the options before pressing any buttons. We value your opinion.




==========================================================================
NOTE: Readers may contact me directly:
LETTER BOX.
All correspondence will be kept in confidence.
==========================================================================