Monday, October 05, 2009

THE STUPID, IT HURTS

These are perilous economic times. Which means that some of you need to re-think the operating paradigms of your business.

Please remember, net thirty is a privilege.
PRIH..... VIH..... LIDJ!
I can revoke that privilege (or refuse to grant it) if something suggests to me that you might not fully wish to co-operate with the 'underlying desirable progression'.

What that means is, I release your order on net thirty terms if you have a clean record.
The invoice for that order is generated immediately after shipment, and sent to you.
You pay the invoice reasonably close to the due-date, which is thirty days after the shipment went out the warehouse door.
A few days late, no problem.


It is a simple idea. Up until 2009 you understood it perfectly well.


E-MAIL ONE:
"Hi,
The customer will pay the past-due invoices if we agree to increase their credit limit. Please advise asap, as I have new orders in hand."


Comment: This customer doesn't understand the concept, neither does the salesrep.


E-MAIL TWO:
"Hi,
This customer has an order ready but they don’t want to give it to me unless they’ve been approved for terms."

Comment: What makes you think that I appreciate blackmail?


E-MAIL THREE:
"Hi,
OUR terms are Net 60. You do not dictate the terms. I will give you net 30 this time only!!! If you want to do business with us EVER again you are going to have to change your practices."


Comment: Bite me, bitch.


What we have here, in all three cases, is a failure to comprehend.
They re-thought their operating paradigms, and came to precisely the wrong conclusions. Especially as regards the 'underlying desirable progression'.
Bad monkey - no banana.
Again, net thirty is a privilege. Purchasing merchandise on a prepaid basis is always an option.
Please have your credit card ready.

1 comment:

Spiros said...

"OUR terms"?
Bass-ackwards.

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